Puro Sound Reviews

4.3

/5.0

27 customer reviews

5

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18

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5

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85 %

reviewers recommend

Puro Sound

Puro Sound, known for its headphones and earplugs, is rated 4.3 out of 5. The rating reflects how musicians and audiophiles view their experience with Puro Sound. Reviews of Puro Sound are verified before publication.

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How would you rate Puro Sound?

27 Reviews on Puro Sound

by Arlene P.

Jun 14, 2022

Order Not delivered

I placed order. I didn’t receive but company saying delivered :( they don’t help me :(

by Violet595

Oct 29, 2021

Batteries died after 3+ years

Have had 2 of Puro Sound Labs "BT2200s Volume Limited Bluetooth Headphones with Built-In Mic" for our children for a little over 3 years. Expensive but good quality and we have been satisfied with them - until they reached an age of a little more than 3 years. Then the batteries died. And to my surprise it is not possible to change the batteries in these expensive headphones marketed as high-end high-quality headphones for children. Sorry to say but no more Puro products for this family.

by Francisco326

Jun 18, 2020

International buyer beware of substantial import fees

International buyer beware of substantial import fees. I wanted to buy directly from Puro rather than Amazon Canada, but had to idea that I'd be paying $60 extra on a $200 order. Find a local retainer so you know what you're paying.
Puro sales should be more explicit in their information so buyers can make informed decisions. If UPS has a set import fee, state this fee. Or find an international shipper who will set a fee so you can inform your customers.

by Ron Perez

Jun 03, 2020

These headphones are perfect

These headphones are perfect. Great size and sound quality. Needed a replacement cord and it shipped very quickly.

by Juanita762

May 21, 2020

I came to puro based on references to these headphones...

I came to puro based on references to these headphones in the reviews of different headphones. My child keeps turning the volume too loud, so the sound limiting feature was a very important to me. These also noted a lower limit than comparable headphones which I liked.

The website was easy enough to use. It was about a week before the shipping notice was sent, but I'll assume puro was struggling like every other company at this point in time.

by Lorraine460

May 16, 2020

I didn't receive any shipping confirmation or notification,....

I didn't receive any shipping confirmation or notification, but product shipped quickly, it would seem, and arrived within a few days. Was not expecting to need to replace the cable so soon, however.

by Erika Miller

Apr 13, 2020

A easy site to navigate, product descriptions, etc.All...

A easy site to navigate, product descriptions, etc.All good! Saving as a bday gift, so haven't tried them out yet. Thanks!!

by Diane878

Apr 11, 2020

The PuroSound headphones are honestly one of my favorite...

The PuroSound headphones are honestly one of my favorite headsets. After breaking a couple gaming headsets for my ps4, I picked up the PuroSound headset and absolutely loved them. The durability is great, the sound quality is amazing with very clear audio, and the headphones feel comfortable on the head. The best feature is how they cut off all outside sound which removes distractions. With all these perks, a detachable mic, and a good look to the headphones, I definitely give them a 10/10.

by Ben142

Jan 23, 2020

Their customer service is excellent

Their customer service is excellent. I would highly recommend them to my friends and family. They respond very quickly to emails.

by Henry952

Jan 04, 2020

Headphones are excellent

Headphones are excellent. Delimiter cables not so much. All have failed. Am ordering more, just think they should last longer.

Thank you.

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